Elisabetta Raguseo
Elisabetta Raguseo (PhD) is Associate professor in Strategy and Economics at Politecnico di Torino (Italy) and Associate Editor of Information and Management journal and Journal of Travel Research.
She is member of the Entrepreneurship and Innovation Centre at the Politecnico di Torino and of the European Industrial Engineering and Management Cluster.
She was part of the Group of Experts for the Observatory on the Online Platform Economy of the European Commission (mandate 2018-2021) and a Marie Curie research fellow at the business school Grenoble Ecole de Management (France) in the years 2014-2016.
Her research and teaching expertise is in strategic information systems, big data, artificial intelligence, tourism economics and digital transformation.
Her research has been published in highly ranked, international journals including Journal of Travel Research, International Journal of Hospitality Management, International Journal of Production Research, Computers in Human Behavior, International Journal of Electronic Commerce, Information and Management, International Journal of Information Management and many more.
Publications
Academic Articles
FILIERI, R., D’AMICO, E., DESTEFANIS, A., PAOLUCCI, E., RAGUSEO, E. (2021). Artificial Intelligence (AI) for Tourism: A European-based study on successful AI tourism start-ups. International Journal of Contemporary Hospitality Management, https://doi.org/10.1108/IJCHM-02-2021-0220, In press
RAGUSEO, E., PIGNI, F., VITARI, C. (2021). Streams of Digital Data and Competitive Advantage: The Mediation Effects of Process Efficiency and Product Effectiveness. Information & Management, 58(4), DOI: https://doi.org/10.1016/j.im.2021.103451
YAN, M., FILIERI, R., RAGUSEO, E., GORTON, M. (2021). Mobile apps for healthy living: Factors Influencing Continuance Intention of Mobile Health Apps. Technological Forecasting and Social Change, In press, DOI: https://doi.org/10.1016/j.techfore.2021.120644
NEIROTTI, P., RAGUSEO, E. (2021). Mitigating Resource Dependence on Internet Visibility Providers: Exploring Complementarity Effects in the Positioning of Small Hotels on Online Intermediaries. Information and Management, 0(0), 103279-103290, in press, DOI: 10.1016/j.im.2020.103279
FILIERI, R., GALATI, F., RAGUSEO, E. (2021). The impact of service attributes and category on eWOM helpfulness: An investigation of extremely negative and positive ratings using latent semantic analytics and regression analysis. Computers in Human Behavior, 114, 106527-106539, DOI: https://doi.org/10.1016/j.chb.2020.106527
FILIERI, R., RAGUSEO, E., VITARI, C. (2021). Extremely Negative Rating and Review Helpfulness: The Moderating Role of Product Quality Signals, Journal of Travel Research, 0(0), 1-19, DOI: https://doi.org/10.1177/0047287520916785
MOLA, L., VITARI, C., RAGUSEO, E., ROSSIGNOLI, C. (2021). Antecedents of Dynamic Capabilities and IT-dependent Initiatives in the Context of Digital Data. International Journal of Technology and Human Interaction (IJTHI), 17(4), DOI: 10.4018/IJTHI.2021100108.
DESTEFANIS, A., NEIROTTI, P., PAOLUCCI, E., RAGUSEO, E. (2020). The impact of Airbnb on the economic performance of independent hotels: An empirical investigation of the moderating effects, Current Issues in Tourism, In press, DOI: 10.1080/13683500.2020.1846501
RAGUSEO, E., VITARI, C., PIGNI, F. (2020). Profiting from Big Data Analytics: The Moderating Roles of Industry Concentration and Firm Size, International Journal of Production Economics, 229, 107758-107769, DOI: 10.1016/j.ijpe.2020.107758
VITARI, C., RAGUSEO, E. (2020). Big data analytics business value and firm performance: linking with environmental context, International Journal of Production Research, 58(18), 5456-5476, DOI: 10.1080/00207543.2019.1660822
VITARI, C., RAGUSEO, E., PIGNI, F. (2020). Taxonomy for real-time digital data initiatives. Management & Data Science, 4(1), DOI: https://doi.org/10.36863/mds.a.9967.
NEIROTTI, P., RAGUSEO, E., GASTALDI, L. (2019). Designing flexible work practices for job satisfaction: the relation between job characteristics and work disaggregation in different types of work arrangements, New Technology, Work and Employment, 34(2), 116-138, DOI: 10.1111/ntwe.12141.
ARDITO, L., CERCHIONE, R., DEL VECCHIO, P., RAGUSEO, E. (2019). Big data in smart tourism: challenges, issues and opportunities. Current Issues in Tourism, 22(15), 1805-1809, Editorial of the Special Issue “Big data in smart tourism: challenges and opportunities”, DOI: 10.1080/13683500.2019.1612860.
FILIERI, R., RAGUSEO, E., VITARI, C. (2019). What moderates the influence of extremely negative ratings? The role of review and reviewer characteristics. International Journal of Hospitality Management, 77, 333-341, DOI: 10.1016/j.ijhm.2018.07.013)
NEIROTTI, P., RAGUSEO, E., PAOLUCCI, E., (2018), “How SMEs develop ICT-based capabilities in response to their environment: past evidence and implications for the uptake of the new ICT paradigm”, Journal of Enterprise Information Management, 31(1), 10-37, Emerald Publishing, 10.1108/JEIM-09-2016-0158
RAGUSEO, E., (2018), “Big Data technologies: an empirical investigation on their adoption, benefits and risks for companies”, International Journal of Information Management, 38(1), 187-195, Elsevier, 10.1016/J.IJINFOMGT.2017.07.008
RAGUSEO, E., PIGNI, F., PICCOLI, G., (2018), “Conceptualization, operationalization and validation of the digital data stream readiness index”, Journal of Global Information Management, 26(4), 92-112, Idea Group Publishing, 10.4018/JGIM.2018100106
NEIROTTI, P., RAGUSEO, E., (2017), “On the contingent value of IT-based capabilities for the competitive advantage of SMEs: mechanisms and empirical evidence”, Information & Management, 54(2), 139-153, Elsevier, 10.1016/J.IM.2016.05.004
NEIROTTI, P., RAGUSEO, E., PAOLUCCI, E., (2017), “Flexible work practices and the firm’s need for external orientation: an empirical study of SMEs”, Journal of Enterprise Information Management, 30(6), 922-943, Emerald Publishing, 10.1108/JEIM-04-2016-0090
RAGUSEO, E., VITARI, C., (2017), “The effect of brand on the impact of e-WOM on hotels’ financial performance”, International Journal of Electronic Commerce, 21(2), 249-269, Routledge, 10.1080/10864415.2016.1234287
NEIROTTI, P., RAGUSEO, E., PAOLUCCI, E., (2016), “Are customers’ reviews creating value in the hospitality industry? Exploring the moderating effects of market positioning”, International Journal of Information Management, 36(6), 1133-1143, Elsevier, 10.1016/J.IJINFOMGT.2016.02.010
RAGUSEO, E., GASTALDI, L., NEIROTTI, P., (2016), “Smart work: supporting employees’ flexibility through ICT, HR practices and office layout”, Evidence-Based HRM: a Global Forum for Empirical Scholarship, 4(3), 240-256, Emerald Publishing, 10.1108/EBHRM-01-2016-0004
RAGUSEO, E., NEIROTTI, P., PAOLUCCI, E., (2016), “How small hotels can drive value their way in infomediation. The case of Italian hotels versus OTAs and TripAdvisor”, Information & Management, 54(6), 745-756, Elsevier, 10.1016/J.IM.2016.12.002
RAGUSEO, E., VITARI, C., (2016), “Digital data, dynamic capability and financial performance: an empirical investigation in the era of Big Data”, Systèmes d’Information et Management, 21(3), 63-92, Eska, 10.3917/SIM.163.0063
RAGUSEO, E., PAOLUCCI, E., NEIROTTI, P., (2015), “Exploring the tensions behind the adoption of mobile work practices in SMEs”, Business Process Management Journal, 21(5), 1162-1185, Emerald Publishing, 10.1108/BPMJ-12-2013-0155
ALFIERI, A., CANTAMESSA, M., MONTAGNA, F., RAGUSEO, E., (2013), “Usage of SOS methodologies in production system design”, Computers & Industrial Engineering, 64(2), 562-572, Elsevier, 10.1016/J.CIE.2012.12.007
NEIROTTI, P., PAOLUCCI, E., RAGUSEO, E., (2013), “Is it all about size? Comparing organisational and environmental antecedents of it assimilation in small and medium-sized enterprises”, International Journal of Technology Management, 61(1), 82-108, Inderscience Publishers, 10.1504/IJTM.2013.050245
NEIROTTI, P., PAOLUCCI, E., RAGUSEO, E., (2013), “Mapping the antecedents of telework diffusion: firm-level evidence from Italy”, New Technology, Work and Employment, 28(1), 16-36, Wiley, 10.1111/NTWE.12001
NEIROTTI, P., PAOLUCCI, E., RAGUSEO, E., (2012), “Telework configurations and labour productivity: some stylized facts”, International Journal of Engineering Business Management, 4, 4-5, Sage Publications, 10.5772/51641
PAUTASSO, E., FERRO, E., RAGUSEO, E., (2011), “A benchmarking analysis of digital divide among citizens: the Italian evidence”, International Journal of Digital Society, 2(3), 507-516, Infonomics Society, 10.20533/IJDS.2040.2570.2011.0061
VARANO, M., KÄHKÖNEN, E., AARNIO, H., CLAVERT, M., KAULIO, M., THORÉN, K., HAENEN, C., VAN PETEGEM, W., COLOMBELLI, A., SANSONE, G., RAGUSEO, E., PAOLUCCI, E., SCHARNAGL, E., MENDES, R., CALDAS DE OLIVEIRA, L., FERGUS, S., BRENNAN, R., (2018), “Entrepreneurship education ecosystems in engineering and technology (E4T)”, in Proceedings of the 46th SEFI Annual Conference, Copenhagen, (DK), 17-21 September 2018
COLOMBELLI, A., PAOLUCCI, E., RAGUSEO, E., (2017), “Investigating the key dimensions of the local ecosystem that influence the creation of digital start-ups in Italy”, in Proceedings of the 12th EU-SPRI Early Career Researcher Conference on Innovative Entrepreneurship, Milan, (IT), 23-24 November 2017
GASTALDI, L., NEIROTTI, P., RAGUSEO, E., (2017), “Exploring the relationship between smart work practices and job satisfaction: an analysis on task characteristics and on the types of spatial flexibility”, in Proceedings of the 28th Riunione Scientifica Annuale dell’Associazione Italiana di Ingegneria Gestionale, Bari, (IT), 19-20 October 2017
GASTALDI, L., NEIROTTI, P., RAGUSEO, E., (2017), “Flexible work and job satisfaction: an empirical investigation of the moderating role of task characteristics”, in Proceedings of the 14th Conference of the Italian Chapter of Association for Information Systems, Milan, (IT), 6-7 October 2017
Working papers
COLOMBELLI, A., PAOLUCCI, E., RAGUSEO, E., (2018), “The determinants of digital start-ups formation: the role of digital entrepreneurial ecosystems in Italy”
NEIROTTI, P., RAGUSEO, E., (2017), “How value is captured through internet visibility: exploring the complementarities of the presence of hotels on different online intermediaries”
NEIROTTI, P., RAGUSEO, E., GASTALDI, L., (2017), “Designing flexible work for job satisfaction: evaluating how job characteristics can support work disaggregation”
Elisabetta Raguseo
Elisabetta Raguseo holds a Ph.D. in Innovation Management and Product Development and is Assistant Professor at Politecnico di Torino, where she teaches economics and business organization.
She is part of the Group of Experts for the Observatory on the Online Platform Economy of the European Commission, member of the Entrepreneurship and Innovation Centre at the Politecnico di Torino, and of European Industrial Engineering and Management Cluster. She was formerly Marie Curie Fellow at the Business school Grenoble Ecole de Management (France). She has been involved in several national and international research projects, and as a consultant for public and private institutions. Her research and teaching expertise is in strategic information systems, big data, smart work, tourism economics, redesign of value chains and digital transformation. Her research was published in highly ranked international journals including International Journal of Production Research, Journal of Global Information Management, International Journal of Electronic Commerce, Information & Management, and International Journal of Information Management. She recently is guest editor of a special issue in Current Issues in Tourism on the impacts of Big Data in the digital strategies of players of the hospitality sector.
Selected publications
- NEIROTTI, P., RAGUSEO, E., PAOLUCCI, E., (2018), “How SMEs develop ICT-based capabilities in response to their environment: past evidence and implications for the uptake of the new ICT paradigm”, Journal of Enterprise Information Management, 31(1), 10-37, Emerald Publishing, 10.1108/JEIM-09-2016-0158
- RAGUSEO, E., (2018), “Big Data technologies: an empirical investigation on their adoption, benefits and risks for companies”, International Journal of Information Management, 38(1), 187-195, Elsevier, 10.1016/J.IJINFOMGT.2017.07.008
- RAGUSEO, E., PIGNI, F., PICCOLI, G., (2018), “Conceptualization, operationalization and validation of the digital data stream readiness index”, Journal of Global Information Management, 26(4), 92-112, Idea Group Publishing, 10.4018/JGIM.2018100106
- NEIROTTI, P., RAGUSEO, E., (2017), “On the contingent value of IT-based capabilities for the competitive advantage of SMEs: mechanisms and empirical evidence”, Information & Management, 54(2), 139-153, Elsevier, 10.1016/J.IM.2016.05.004
- NEIROTTI, P., RAGUSEO, E., PAOLUCCI, E., (2017), “Flexible work practices and the firm’s need for external orientation: an empirical study of SMEs”, Journal of Enterprise Information Management, 30(6), 922-943, Emerald Publishing, 10.1108/JEIM-04-2016-0090
- RAGUSEO, E., VITARI, C., (2017), “The effect of brand on the impact of e-WOM on hotels’ financial performance”, International Journal of Electronic Commerce, 21(2), 249-269, Routledge, 10.1080/10864415.2016.1234287
- NEIROTTI, P., RAGUSEO, E., PAOLUCCI, E., (2016), “Are customers’ reviews creating value in the hospitality industry? Exploring the moderating effects of market positioning”, International Journal of Information Management, 36(6), 1133-1143, Elsevier, 10.1016/J.IJINFOMGT.2016.02.010
- RAGUSEO, E., GASTALDI, L., NEIROTTI, P., (2016), “Smart work: supporting employees’ flexibility through ICT, HR practices and office layout”, Evidence-Based HRM: a Global Forum for Empirical Scholarship, 4(3), 240-256, Emerald Publishing, 10.1108/EBHRM-01-2016-0004
- RAGUSEO, E., NEIROTTI, P., PAOLUCCI, E., (2016), “How small hotels can drive value their way in infomediation. The case of Italian hotels versus OTAs and TripAdvisor”, Information & Management, 54(6), 745-756, Elsevier, 10.1016/J.IM.2016.12.002
- RAGUSEO, E., VITARI, C., (2016), “Digital data, dynamic capability and financial performance: an empirical investigation in the era of Big Data”, Systèmes d’Information et Management, 21(3), 63-92, Eska, 10.3917/SIM.163.0063
- RAGUSEO, E., PAOLUCCI, E., NEIROTTI, P., (2015), “Exploring the tensions behind the adoption of mobile work practices in SMEs”, Business Process Management Journal, 21(5), 1162-1185, Emerald Publishing, 10.1108/BPMJ-12-2013-0155
- ALFIERI, A., CANTAMESSA, M., MONTAGNA, F., RAGUSEO, E., (2013), “Usage of SOS methodologies in production system design”, Computers & Industrial Engineering, 64(2), 562-572, Elsevier, 10.1016/J.CIE.2012.12.007
- NEIROTTI, P., PAOLUCCI, E., RAGUSEO, E., (2013), “Is it all about size? Comparing organisational and environmental antecedents of it assimilation in small and medium-sized enterprises”, International Journal of Technology Management, 61(1), 82-108, Inderscience Publishers, 10.1504/IJTM.2013.050245
- NEIROTTI, P., PAOLUCCI, E., RAGUSEO, E., (2013), “Mapping the antecedents of telework diffusion: firm-level evidence from Italy”, New Technology, Work and Employment, 28(1), 16-36, Wiley, 10.1111/NTWE.12001
- NEIROTTI, P., PAOLUCCI, E., RAGUSEO, E., (2012), “Telework configurations and labour productivity: some stylized facts”, International Journal of Engineering Business Management, 4, 4-5, Sage Publications, 10.5772/51641
- PAUTASSO, E., FERRO, E., RAGUSEO, E., (2011), “A benchmarking analysis of digital divide among citizens: the Italian evidence”, International Journal of Digital Society, 2(3), 507-516, Infonomics Society, 10.20533/IJDS.2040.2570.2011.0061
Conference proceedings
- VARANO, M., KÄHKÖNEN, E., AARNIO, H., CLAVERT, M., KAULIO, M., THORÉN, K., HAENEN, C., VAN PETEGEM, W., COLOMBELLI, A., SANSONE, G., RAGUSEO, E., PAOLUCCI, E., SCHARNAGL, E., MENDES, R., CALDAS DE OLIVEIRA, L., FERGUS, S., BRENNAN, R., (2018), “Entrepreneurship education ecosystems in engineering and technology (E4T)”, in Proceedings of the 46th SEFI Annual Conference, Copenhagen, (DK), 17-21 September 2018
- COLOMBELLI, A., PAOLUCCI, E., RAGUSEO, E., (2017), “Investigating the key dimensions of the local ecosystem that influence the creation of digital start-ups in Italy”, in Proceedings of the 12th EU-SPRI Early Career Researcher Conference on Innovative Entrepreneurship, Milan, (IT), 23-24 November 2017
- GASTALDI, L., NEIROTTI, P., RAGUSEO, E., (2017), “Exploring the relationship between smart work practices and job satisfaction: an analysis on task characteristics and on the types of spatial flexibility”, in Proceedings of the 28th Riunione Scientifica Annuale dell’Associazione Italiana di Ingegneria Gestionale, Bari, (IT), 19-20 October 2017
- GASTALDI, L., NEIROTTI, P., RAGUSEO, E., (2017), “Flexible work and job satisfaction: an empirical investigation of the moderating role of task characteristics”, in Proceedings of the 14th Conference of the Italian Chapter of Association for Information Systems, Milan, (IT), 6-7 October 2017
Working papers
- COLOMBELLI, A., PAOLUCCI, E., RAGUSEO, E., (2018), “The determinants of digital start-ups formation: the role of digital entrepreneurial ecosystems in Italy”
- NEIROTTI, P., RAGUSEO, E., (2017), “How value is captured through internet visibility: exploring the complementarities of the presence of hotels on different online intermediaries”
- NEIROTTI, P., RAGUSEO, E., GASTALDI, L., (2017), “Designing flexible work for job satisfaction: evaluating how job characteristics can support work disaggregation”
Contacts
Entrepreneurship and Innovation Center (EIC)
Department of Management and Production Engineering (DIGEP)
Politecnico di Torino
C.so Duca degli Abruzzi, 24
10129 Torino (TO)
Italy